uubdt Privacy Policy

1 Introduction

This privacy policy applies to the uubdt online gaming platform. This document describes how we — uubdt — collect, store, process, and protect your personal information. When you use the uubdt website, register, or use our services, you are considered to have agreed to the terms of this privacy policy.

Our platform operates for users in Bangladesh and we take the privacy of your information very seriously. If you have any questions after reading this policy, please contact our support team.

2 What Information We Collect

uubdt may collect the following types of information:

2.1 Registration and Account Information

• Your full name and username
• Date of birth (for age verification — only users aged 21 and above may register)
• Email address and contact details
• Account password (stored in encrypted form)
• National ID or passport number (for KYC verification)

2.2 Financial Information

• bKash, Nagad, or Rocket mobile banking number
• Transaction history and amounts (including deposits and withdrawals)
• Minimum deposit amount of ৳100 and withdrawal details are kept on record

2.3 Technical Information

• IP address and device information
• Browser type and operating system
• Cookie and log file data
• Session duration and page visit information

2.4 Gaming Activity Information

• Play history and betting details
• Bonus usage and promotion participation records
• VIP level and rewards information

3 Purpose of Data Collection

uubdt uses your information for the following purposes:

1. Account Management and Verification: To confirm your identity and keep your account secure.
2. Financial Transaction Processing: To complete deposits and withdrawals quickly.
3. Service Improvement: To personalise your experience and improve the platform.
4. Fraud Prevention: To ensure authorised transactions and safe gaming.
5. Responsible Gaming: To identify patterns of excessive play and provide support.
6. Legal Compliance: To comply with applicable laws and regulations.
7. Support Services: To resolve your enquiries and complaints.

4 Information Sharing and Disclosure

uubdt does not sell your personal information to third parties. However, limited disclosure may occur in the following circumstances:

• Payment Processors: Information required to complete transactions via bKash, Nagad, and Rocket.
• Technology Service Providers: Trusted technology partners for platform operations, who are bound by strict confidentiality agreements.
• Legal Authorities: In response to a court order or legal obligation.
• Fraud Investigations: To investigative bodies in cases of account misuse or fraud.

Beyond the above, your personal information will not be shared with any third party without your explicit consent.

5 Cookies and Tracking Technologies

uubdt uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience.

5.1 Cookies We Use

• Essential Cookies: Required to maintain login sessions and ensure security.
• Functional Cookies: To remember your preferences and language settings.
• Analytics Cookies: To analyse platform usage and improve our services.

You can manage cookies through your browser settings. However, disabling certain essential cookies may limit the functionality of the platform.

6 Data Retention and Deletion

How long your information is retained depends on the requirements of service delivery and legal obligations. General guidelines are as follows:

• Active account data: Retained for as long as the account remains active.
• Closed account data: Retained for a specified period in accordance with legal requirements.
• Transaction records: Retained in accordance with financial regulations.
• Once the retention period ends, data is securely deleted or anonymised.

7 Data Security Measures

uubdt takes industry-standard technical and administrative measures to ensure the security of your information:

• SSL/TLS Encryption: All data transfers are conducted through encrypted channels.
• Firewall Protection: Advanced security measures at the server level.
• Access Controls: Only authorised staff can access the information they need.
• Regular Security Audits: Routine testing to identify system vulnerabilities.
• Password Hashing: Your password is never stored in plain text.

However, complete security on the internet cannot be guaranteed. You also bear responsibility for keeping your login credentials confidential.

8 Your Rights

You have the following rights regarding your personal information:

• Right to Access: You can find out what information we hold about you.
• Right to Rectification: You can request correction of inaccurate or incomplete information.
• Right to Erasure: You can request deletion of your information in certain circumstances.
• Right to Restrict Processing: You can request that processing of your information be paused in certain cases.
• Right to Object: You can object to the use of your information for specific purposes.

To exercise the above rights, please contact our support team. We commit to responding to all valid requests in a timely manner.

9 Privacy of Minors

uubdt strictly prohibits providing services to anyone under the age of 21. We do not knowingly collect information from minors. If we are informed that information from a minor has been collected, that information will be deleted immediately and the relevant account will be closed.

Parents are requested to contact us immediately if they suspect their child is using this platform.

10 Third-Party Services and Links

The uubdt platform may integrate software from various game providers such as Pragmatic Play, Spribe, JILI, or PG Soft. These third-party services have their own privacy policies, for which uubdt is not responsible. However, we ensure that we only work with trusted and secure partners.

11 International Data Transfers

In some cases, your information may be stored or processed on servers located outside Bangladesh. In such cases, we ensure that the data protection standards meet or exceed those applicable in Bangladesh.

12 Responsible Gaming and Data

uubdt places the highest importance on responsible gaming. Information about your gaming activity may be analysed as part of our responsible gaming programme — if we suspect you have fallen into unhealthy gaming patterns, we may reach out to you.

For more information, see our Responsible Gaming page.

13 Policy Changes

uubdt reserves the right to change or update this privacy policy at any time. In the event of any significant changes, you will be notified by email or through a notice on the platform. Continued use of the platform after changes are published will be considered acceptance of the updated policy.

14 Contact

For any questions, concerns, or requests regarding this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: 24/7 support in Bengali

We commit to responding to all privacy-related requests as quickly as possible.